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Incidents
In Email Security, potential threats are called incidents. An incident can be flagged by the system or by a user using the TitanHQ for Outlook add-in. Go ...
Flag Reason Description User Reported Phishing A user reported this email as phishing with the TitanHQ for Outlook add-in. User Reported Clean ...
Status Description Available Actions An email has been flagged by a user as phishing or clean using the TitanHQ for Outlook add-in. This...
Email Security scans emails and file attachments for potential threats and malicious content, which are called Incidents. The emails are classified into ca...
Go to Email Security > Incidents. Incidents reported by a user are listed in the Action Needed tab. In the Resolved tab, you can see incidents flagge...
The Incident Summary page shows all available details for an incident listed in Email Security > Incidents. When you select the incident you want to vie...
Threat Coach is an AI-driven feature to help you understand phishing emails. Powered by TitanHQ AI, Threat Coach analyzes incoming emails for sent...
Taking action on an incident is also known as remediating an incident. Locate the incident you wish to take action on, and select it to display the Inc...