15/09/2026 17:30 GMT+1

PhishTitan email bannering processing times have now returned to normal.

We are continuing to investigate the separate issue where a small number of emails may have been incorrectly flagged by geoblocking functionality. The geoblocking functionality remains disabled while we complete our investigation.

We will provide a further update tomorrow with additional details on the affected emails.

15/09/2026 17:15 GMT+1

We are currently investigating two issues affecting PhishTitan.

Some customers may experience delays in email bannering, and we are also investigating an issue where a small number of emails may have been incorrectly blocked by geoblocking functionality.

The geoblocking functionality has been disabled while we investigate, and bannering performance is expected to return to normal shortly.

Please remain vigilant for suspicious emails and use the TitanHQ Outlook Add-In to report any suspect mail.

For instructions on deploying the TitanHQ Outlook Add-In, please visit: Deploy TitanHQ for Outlook in Microsoft 365.

Thank you for your patience and cooperation.

CyberSentriq Support Team