Update: 2026, 08 May 16:00 GMT+1


Since the fix was deployed, we have observed no further issues, and remediation actions are functioning as expected. Based on this, we are now marking this incident as resolved.


If you experience any related issues, please do not hesitate to contact us.


Thank you for your patience and cooperation.

The CyberSentriq Team



Update: 2026, 07 May 20:00 GMT+1


Our team has implemented a solution and is currently in the testing phase. Initial test results indicate that remediation actions are now functioning as expected.


We will continue to closely monitor the system over the next 24 hours to ensure stability and full resolution of the issue.


If you continue to experience any problems, please do not hesitate to contact us.


Thank you for your patience.

The CyberSentriq Team



Date: 2026, 07 May 18:40 GMT+1

We are currently aware of an issue where users may receive the error:


"Can't remediate, something went wrong on our side" when attempting to perform remediation actions.




Our team is actively investigating and working to resolve this as soon as possible.


We will provide an update once the issue has been fully resolved. 


Thank you for your patience.

The CyberSentriq Team.