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Getting Started: Customer Admin
Welcome to Email Security! A customer admin who has been onboarded to Email Security by their MSP and received their login credentials can follow the steps...
As part of your Email Security setup, an email was sent to the supplied email address with information to get started, including credentials for your Custo...
SAML (Security Assertion Markup Language) is a widely used solution that supports SSO (single sign-on). SAML SSO works by passing authentication informatio...
After signing in for the first time, change your password and enable Two-Factor Authentication (2FA) for your account. See Changing your Password. If...
Note The instructions below include information about tools that are not owned or managed by TitanHQ and are only intended as a guideline to help you. As...
Once a customer account has been added to Email Security, the account needs to be connected to Microsoft 365. This is done at the customer level of access ...
A non-delivery report (NDR) is typically sent to an email sender when a message cannot be delivered to let them know that an issue has occurred. Before cre...
As part of configuration, you need to create a journaling rule in Microsoft 365 to allow email flow through the Email Security service. A journaling mailb...
The rewriting of URLs with Link Lock is built into the Email Security solution. Therefore, if Link Lock is enabled as part of your SpamTitan service, it mu...
An MSP Admin can follow the steps below to disable Link Lock for a customer in SpamTitan Skellig (9.00 or earlier). Log into SpamTitan Skellig. Se...