As an MSP, you can use the settings on this page to apply your own custom branding across the platform. Your company name and logo will be used in the user interface as well as in emails and reports. You can also specify a display email address, which will be shown as the sender for emails relating to security awareness training.

branding_display_email_address.png

See Branding Applied for a list of places your branding will appear.

Branding Applied

Depending on which solutions you've enabled, your branding will appear in the following places:

  • Company logo across the platform on the left navigation bar:

    Plat-Branding-LeftNav.jpg
  • Email Security:

    • Company name in email security banners that are added to user emails

      Plat-ES-Banner-Branded-YourCompany.jpg
  • Phishing Simulation:

    • Company name and logo in Phishing Simulation emails

      PhS-Example-Email-Branded.jpg
    • Company logo on You've been phished page after user clicks on a lure

      Plat-Branding-PhS_YouveBeenPhishedPage.jpg
    • Company logo on monthly reports

      PhS-Example-Monthly-Report-Branded.jpg
  • Security Awareness Training (SAT):

    • Company name and logo in SAT emails

      SAT-Email-Branded.jpg
    • Company name in SAT modules

      Plat-Branding-SAT-Training.jpg
    • Company logo on SAT error messages

      SAT-Branding-Error-Msg.jpg
    • Company logo on monthly reports

      SAT-MSP-Monthly-Report-Branded.jpg
    • Display email address in SAT emails

      display_email_sample.png
      display_email_sample_outlook.png
  • Report Manager:

    • Company logo on PDF reports

      SAT-MSP-ReportMgr-Branded.jpg

Note

You must have a Super Administrator role to access and update branding. See MSP Administrators for more information about roles.

Follow the steps below to apply your own branding:

  • Company Name

    You can edit your company name and/or your display email address in the Company Name tab. Changing your company name means that the new name will replace TitanHQ on all of your branding. You can edit your display email address so that users will see their training emails coming from the new address.

    1. Go to Settings > Branding and by default, the Company Name tab appears.

      • If you want to change your company name, enter a company name up to 45 characters in the Company Name Field.

      • To change your display email address, enter the new email address in the Display Email Address field.

    2. Select Apply my Name.

    3. To revert to the TitanHQ name, select Restore Default. You'll be prompted to confirm your decision in a pop-up window.move here

      Platform-Branding_restore-Name.jpg
  • Company Logo

    To apply your own logo to the customer-facing interface:

    1. Go to Settings > Branding, and select the Company Logo tab.

    2. You can upload both Light and Dark background logos by clicking in the respective boxes to drag and drop your logos. Note that if you upload only one logo, it'll be used on both light and dark backgrounds.

      Note

      Images can be in SVG, PNG, WebP format only.

      Maximum size is 2048KB, 380 x 100 px.

      Platform-Branding_DragDrop-Logo.jpg
    3. Select Apply my Logo to upload your logo(s).

    4. To revert to the TitanHQ logo, select Restore Default.

      Platform-Branding_restore-logo.jpg