You can drill down to specific details about a SAT campaign from either the Security Awareness Training > Overview or SAT Campaigns pages. For example, you can see who is enrolled in the campaign, when training modules are scheduled for delivery, and the completion rate of modules. You can find these details by following the steps below.

  1. To begin go to Security Awareness Training.

    • To select a SAT Campaign based on the customer it is assigned to, select Overview. In the table, locate the campaign in the SAT Campaign Name column that you want to view. You can filter the results by using Search or click on the column name to sort.

      SAT-Campaign-View.jpg
    • Alternatively if you access SAT Campaign details from SAT Campaigns, you can see how many customers are assigned to it. Locate the campaign in the table that you want to view. You can filter the results by using Search or click on the column name to sort.

      SAT-Campaigns-selected.jpg
  2. Select the campaign to view specific details, which are displayed in a new window.

    SAT-Campaign-View-Header-Table.jpg

    Note

    If you accessed the SAT Campaign details from the SAT Campaigns page and there is more than one customer assigned to the campaign, you can use the customer dropdown menu to switch between customers.

    SAT-Customer-Dropdown-Menu.jpg

    The content on the SAT Campaign details page will repopulate whenever you select a different customer.

    The details are separated into two sections, the Header and a modules table. Note that when you select a module, a Module Summary slide out appears with additional information about the module.

    Header

    • Send Date: Date when users are enrolled and emails containing links to the campaign training modules are sent.

    • Completion Date: Date by which training must be completed by users. Following the completion date, users will no longer be able to access the training.

    • Enrolled Users: Number of users who have been enrolled or sent emails.

    • Modules: Number of modules that are assigned in this campaign.

    • Campaign Progress: Bar indicating the average progress of all customers through all the modules.

    Modules Table

    In this section you can view the names of the modules and the completion rate of each module. You can also drill down further in each module to see the progress of all the assigned users.

    • Module: Name of the module assigned in this campaign.

    • Completion Rate: Progress bar indicating the percentage of training completed by users for this module, in this campaign.

  3. Locate the module you want to view in the Module column and select it.

    SAT-Modules-in-Campaign.jpg

    The Module Summary slides out displaying the following information:

    SAT-Slide-Out.jpg

    The header displays:

    • Send Date: Date when users are enrolled and emails containing links to the campaign training modules are sent.

    • Completion Date: Date by which training must be completed by users. Following the completion date, users will no longer be able to access the training.

    • Enrolled Users: Number of users who have been enrolled or sent emails.

    • Module Progress: Bar indicating the average progress of all users in this module.

    Below the Search field, which you can use to look for specific users or their email addresses, the following is displayed:

    • User: Name of the individual enrolled in the SAT campaign.

    • Email: User's work email address.

    • Status: Indicates the delivery status of the module as follows:

      PS-Scheduled-Status-Icon.jpg

      The training module is scheduled for the Send Date shown in the Module Summary header.

      PS-Delivered-Status-Icon.jpg

      A status of Delivered means that the training assignment notification has been successfully delivered to the user's inbox.

      PS-Undelivered-Status-Icon.jpg

      An Undelivered status means that an attempt was made to notify the user of the training assignment, but it was not successfully delivered to their inbox.

    • Progress: Indicates the user's interaction with the training.

      Assigned

      The training module has been assigned, and the link is active, but not completed.

      Completed

      User has completed the training module on time.

      Not Completed

      The campaign completion date has passed, and the training module link has expired and hasn't been completed.