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You can drill down to specific details about a SAT campaign from either the Security Awareness Training > Overview or SAT Campaigns pages. For example, you can see who is enrolled in the campaign, when training modules are scheduled for delivery, and the completion rate of modules. You can find these details by following the steps below.
To begin go to Security Awareness Training.
To select a SAT Campaign based on the customer it is assigned to, select Overview. In the Customers table, locate the campaign in the SAT Campaign Name column that you want to view. You can filter the results by using Search or click on the column name to sort.
Alternatively if you access SAT Campaign details from SAT Campaigns, you can see how many customers are assigned to it. Locate the campaign in the All SAT Campaigns table that you want to view. You can filter the results by using Search or click on the column name to sort.
Select the campaign to view specific details, which are displayed in a new window.
Note
If you accessed the SAT Campaign details from the SAT Campaigns page and there is more than one customer assigned to the campaign, you can use the customer dropdown menu to switch between customers.
The content on the SAT Campaign details page will repopulate whenever you select a different customer.
The details are separated into two sections, the Header and Modules in Campaign table. Note that when you select a module, a Module Summary slide out appears with additional information about the module.
Header
Send Date: Date when users are enrolled and emails containing links to the campaign training modules are sent.
Completion Date: Date by which training must be completed by users. Following the completion date, users will no longer be able to access the training.
Enrolled Users: Number of users who have been enrolled or sent emails.
Modules: Number of modules that are assigned in this campaign.
Campaign Progress: Bar indicating the average progress of all customers through all the modules.
Modules in Campaign
In this section you can view the names of the modules and the completion rate of each module. You can also drill down further in each module to see the progress of all the assigned users.
Module: Name of the module assigned in this campaign.
Completion Rate: Progress bar indicating the percentage of training completed by users for this module, in this campaign.
Locate the module you want to view in the Module column and select it.
The Module Summary slides out displaying the following information:
The header displays:
Send Date: Date when users are enrolled and emails containing links to the campaign training modules are sent.
Completion Date: Date by which training must be completed by users. Following the completion date, users will no longer be able to access the training.
Enrolled Users: Number of users who have been enrolled or sent emails.
Module Progress: Bar indicating the average progress of all users in this module.
Below the Search field, which you can use to look for specific users or their email addresses, the following is displayed:
User: Name of the individual enrolled in the SAT campaign.
Email: User's work email address.
Status: Indicates the delivery status of the module as follows:
The training module is scheduled for the Send Date shown in the Module Summary header.
A status of Delivered means that the training assignment notification has been successfully delivered to the user's inbox.
An Undelivered status means that an attempt was made to notify the user of the training assignment, but it was not successfully delivered to their inbox.
Progress: Indicates the user's interaction with the training.
Assigned
The training module has been assigned, and the link is active, but not completed.
Completed
User has completed the training on time.
Not Completed
The link to the training module has expired and has not been completed.
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