The License Usage page helps you as a Customer Admin to monitor your relationship with your users based on licenses and usage. The following definitions are useful as you consider the data:

  • Active Users: These are M365 active licensed users. The number is updated daily based on the active user license.

  • Licenses Purchased: Total number of licenses purchased by the customer from the MSP.

Below is a summary of the details and statistics available to you:

  • Total Customer License Usage

    Total Customer License Usage shows the number of Active Users and Licenses Purchased over a specific period of time.

    Hovering your mouse over the graph displays a summary for that month.

    PT-Cust-TotCusLicUsage_Specific_Month.jpg

    You can select and de-select the labels to add and remove items from the graph:

    PT-Cust-TotCustLicUsage-SpecMonth.jpg

  • Protected Mailboxes

    Protected Mailboxes is a list of the users and their email accounts that are protected by PhishTitan.

    PT-Usage-Cust-Protected-Mailbox.jpg

    • Name: The name of the customer's user.

    • Email: The email address of the customer's user.