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You can drill down to specific details about a phishing campaign from either the Phishing Simulation > Overview or Phishing Campaigns pages. For example, you can see who is enrolled in the campaign and when lures are scheduled for delivery. You can find these details by following the steps below.
To begin, go to Phishing Simulation.
To select a phishing campaign based on the customer it is assigned to, select Overview. In the table, locate the campaign that you want to view in the Campaign Name column. You can filter the results by using Search or click on the column name to sort.
Alternatively if you access phishing campaign details from Phishing Campaigns, you can see how many customers are assigned to it. Locate the campaign in the table that you want to view. You can filter the results by using Search or click on the column name to sort.
Select the campaign to view specific details, which are displayed in a new window.
Note
If you accessed the phishing campaign details from the Phishing Campaigns page and there is more than one customer assigned to the campaign, you can use the customer dropdown menu to switch between customers.
The content on the Phishing Campaign details page will repopulate whenever you select a different customer.
The details are separated into two sections, which are described below.
Header
End date: Date on which your phishing campaign stops sending lures. If this is a Continuous Campaign, then there is no end date.
Campaign status: Indicates the state of the phishing campaign, based on the following:
If the Phishing Campaign is Active, then this means that customers enrolled in the campaign are receiving lures.
Phishing Campaigns with a status of Planned means that the campaigns have been created, but the start date hasn't occurred yet.
This was a planned or active phishing campaign that you Deleted, and now appears in the Not Active list.
When a Phishing Campaign has finished running and is no longer Active, its status shows as Completed.
Users Table
User: Name of the individual enrolled in the phishing campaign.
Email: User's work email address.
Scheduled: Date and time that the lure was, or will be, sent.
Status: Indicates the status of the lure as follows:
Lure is scheduled for delivery on the date shown in the Scheduled column.
A lure with a status of Delivered means that it has been successfully delivered to the user's inbox.
An Undelivered status means that an attempt was made to send the lure, but it was not successfully delivered to the user's inbox.
Lure clicked: The most recent date and time that the user interacted with the lure.
Clicks: Number of times a user has clicked on this lure.
Subject: The subject of the lure that was sent.
Note
If a lure contains a token in its subject line, this means that the value will be displayed when the lure is delivered to the recipient. It is displayed as placeholder text in the All Users table, as follows:
FIRST_NAME: Name of the recipient.
CURRENT_DATE: Date the lure is sent.
CURRENCY: Currency symbol used in the lure.
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